Rivian to Offer Extensive Warranty Coverage, Mobile Service for EVs
With fewer moving parts than gasoline-powered cars and simpler designs, electric vehicles tend to be more reliable than vehicles with internal combustion engines and require less maintenance, too. Still, the industry-standard warranty for electric vehicles is 8 years/100,000 miles. This gives consumers that may be new to EVs more peace of mind. Rivian is a newcomer to the EV scene, but is looking to stand out in the crowd with one of the longest warranties for an EV we've seen recently, offering coverage for 8 years/175,000 miles.
Impressive Warranty From Rivian
The extensive warranty coverage for the Rivian R1T and R1S will cover the vehicles' battery pack and drivetrain components. So far, these components have proved to be fairly stout in older EVs, but again, this is more for peace of mind for buyers, a lot of which will most likely be new to electric cars.
In addition to the battery and drivetrain warranty, Rivian will also offer a 5-year/60,000-mile bumper-to-bumper warranty. That's more than what Tesla provides for its vehicles, which is 4 years/50,000 miles.
Just like Tesla, Rivian also plans to offer consumers with a concierge service for maintenance and repairs. Rivian mechanics will show up to your house or office with an outfitted van with all of the necessary equipment and parts to repair your EV. The automaker will have another service called Rivian Remote Care. This monitors vehicle telematics to provide owners with an alert when the vehicle needs service or maintenance. Electronics can be mended with over-the-air updates. For owners that enjoy going to a traditional service department, Rivian will have 40 service centers in the U.S. and Canada.
Rivian Finds Another Way To Stand Out
Together, Rivian's warranty coverage and plans to offer different ways for consumers to get their EVs serviced sounds like great ways for consumers to ease into the world of EVs. EVs are still relatively new options on the market, so consumers need a little bit more to make them feel comfortable. Concierge service was once saved for exotic supercars, but is now making its way downstream as automakers attempt to appeal to more consumers.
When it comes to automobile warranties, South Korean automakers continue to lead the pack. The majority of vehicles from Kia and Hyundai are backed by 10-year/100,000-mile warranties, along with bumper-to-bumper warranties that run for 5 years/60,000 miles.
As range anxiety disappears thanks to large battery packs and more available charging stations, automakers are going to have to search for other ways to standard out. Rivian's extensive warranty coverage and easy way to get maintenance done are exactly that.
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